Frequently Asked Questions (FAQ's)

1. What do I need to get started?

2. Where can I purchase a wireless networking card?

3. How does the service work?

4. Do I need to download or install any special software to connect to the Zig Zag Wireless network?

5. How do I secure my connection to the Internet through Zig Zag Wireless?

6. Do you offer dial-up services?

7. How do I become a Zig Zag Wireless subscriber?

1. I am at a Zig Zag Wireless service location. How do I log-in to my account?

2. What operating systems are currently compatible with the service?

3. How do I install the software drivers for my wireless network card?

4. How do I know if my wireless network card is supported by Zig Zag Wireless?

5. Does Zig Zag Wireless provide me with an email account?

6. Can I access my personal email account through my Zig Zag Wireless account?

7. Can I connect using a Macintosh computer?

8. Can I connect using a Palm handheld device?

1. Where can I find out where your service locations are?

2. Can I use the Zig Zag Wireless service outside?

3. When will service be available in my area?

1. Does the Website ever run special promotions?

2. Where can I find a list of the Service Plans you offer online?

1. How will I be billed for monthly service?

2. Is a long-term contract required?

3. How does Zig Zag Wireless charge for fractions of minutes used?

4. Can I use the minutes at any time, or are there night and weekend limitations?

5. What if I change my mind? Can I cancel my service

6. Is there a referral plan?

7. Can I change or cancel my plan online?

8. Can I view my account information without being logged in?

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Phone: 503-314-8800

Email: info@zigzagwireless.com

Copyright © 2003-2006 Zig Zag Associates LLC

FAQ's

Zig Zag Wireless